Refund Policy

At Mango Hair Extensions, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a refund or exchange within 30 days of the original purchase date, subject to the following conditions:

Eligibility for Refund:

1. Unused and Unopened Products: To qualify for a refund or exchange, the MANGÓ products must be unused, unopened, and in their original packaging.
2. Condition of Products: The products must be in the same condition as when purchased, with the warranty seal undamaged and unaltered.

Items Not Eligible for Refund:

We do not accept returns or offer refunds for products that have been opened, used, altered, or damaged.

Refund Process:

1. Submission of Refund Request: To initiate a refund or exchange, please contact our customer service team within 30 days of the original purchase date.
2. Return of Products: Once your refund request is approved, you will be provided with instructions on returning the products to us.
3. Verification of Products: Upon receipt of the returned products, we will inspect them to ensure they meet the eligibility criteria for a refund.
4. Refund Issuance: If the returned products meet the eligibility criteria, a refund will be issued to the original form of payment within a reasonable timeframe.

Non-Refundable Fees:

Please note that shipping and handling fees are non-refundable.

Customer Service:

If you have any concerns or issues with your MANGÓ products, please reach out to our customer service team, and we'll be happy to assist you.